Privacy Policy

1. Introduction

Dream & Design values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (www.dreamanddesign.ca) or use our services. By using our website and services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, company name, billing information, and other details you provide when filling out forms or contacting us.
• Non-Personal Identifiable Information: IP address, browser type, operating system, and browsing patterns on our website.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to inquiries or service requests.
• To provide and improve our services.
• To process payments and send invoices.
• To send marketing communications or newsletters (if you opt-in).
• To customize your user experience on our website.
• To comply with legal obligations and resolve disputes.

4. How We Protect Your Information

We take the security of your personal data seriously. We implement industry-standard security measures, including encryption and secure storage, to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in running our business (e.g., payment processors, email service providers). These third parties are required to protect your information and are only allowed to use it for the services they provide to us.

We may also disclose your information if required by law or to protect our rights, property, or safety.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze trends, track user movements around the site, and gather demographic information. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your personal information if it is inaccurate.
• Deletion: You can request that we delete your personal information, subject to any legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@dreamanddesign.ca
Address: 315 Southampton Dr SW, Calgary AB T2W 2T6